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How to Use Videos and Live Chat to Increase Prospect Engagement

December 19 2017

vscreen videos live chat increase prospect engagement 1

Many real estate professionals today use chat such as LiveChat to engage customers — but if it's outside of business hours, customers may not be able to get a live person.

This doesn't have to be a lost lead. Chatbots such as Facebook Messenger or MeOkay combined with video can make it easier to secure a lead even when a human isn't available.

Using Chatbots to Engage Prospects After Hours

Chatbots can be used to parse and answer simple questions that visitors might have about a business.

vscreen videos live chat increase prospect engagement 2

For the most part, many people ask very similar questions. Getting an answer to these questions could be exactly what the customer needs to progress along their buyer journey.

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